So much to report on, where to start……….?

technology report

So much to report!

Hi guys, I have so much to report on that I am writing this all inclusive blog post.

So, what are the main headlines then? Well, I have had so much that here are the areas I will touch on in this blog post.

  • Nexus 5X usage and how that is going
  • Nexus 9 revival and discovery
  • Android Beta Testing Nougat 7 and the final version, on the Nexus 9
  • Update on Android Wear from last year, how is that going then?

My everyday life

I am really letting you into my everyday life, my devices that sustain and support me as I go about my daily tasks from business to personal. How I interact with them and how they perform and allow me to do what I need to do or not as the case may be…

So where to start? Well, let’s start with my mobile phone, as we all have one and it ends up being our mainstay most of the time.

LG Nexus 5X

So, to recap I have been using the Nexus 5X for the last month or so and it was to replace my older Nexus 5 that was a tremendous phone and caused me little to no problems. The main thing about the Nexus 5X is the slimmer shape and the more up to date hardware and the fact that it today as I finish this article has updated to Android N (Version 7, Nougat). It has fingerprint launching and better camera etc.

So how has that been going?

A quick update is that the battery still drains very fast and when taking photos and running Bluetooth all the time it seems to drain even faster. I am hoping this will be much improved now I have updated to Android N. Which has better battery saving than ever before. It does have the USB C connection and fast charging so as long as you can access that or a power pack that I carry a lot, then it can be back up and running quite quickly. The camera on the rear is excellent and creates great photo shots. The only problem I have had with this so far was that after about a week of having the phone, the camera refused to focus on anything and made a clicking noise when trying to focus. A tad scary as I hadn’t dropped or miss-used it. I Googled it to see if anyone else had experienced this and found that many had. A simple restart cures it. So restarted and it corrected itself and it hasn’t raised its head again since.

Strange one that. I have put a slim Spigen case on my Nexus 5X and this has great grip and acts as a bumper to protect in case of a drop or bump. But all in all loving the phone and no issues other than the camera weirdness to report.

Nexus 9 Revival and Recovery

Yes, yes, yes. I know the Nexus 9 don’t go there device and all the bad reports I had posted. Well if you remember the last report I stated that I had stuck the Beta testing of Android 7 (Nougat) on it. Well, it seemed worse and everything was just confirming my fears that this device had missed the plot a lot and really needed to be avoided. I kept running it, however, as I am persistent if nothing else, I noted that the battery was running out very fast and I constantly had to recharge it and that the processor was running hot. This intrigued me and I installed a few apps to see what the processor was doing and why it was hot etc. I found it was running at 89% to 94% most of the time. Further checking revealed that the Facebook Messenger App was responsible for my battery dying and probably the processor usage. I uninstalled it and guess what happened? Go on have guess?

The processor went to normal and was hardly running and the battery lasts up to two days unless heavy use. Thanks a lot there Facebook. That won’t be going back on anytime soon. It is important to note there that this App runs on my mobile phone and has none of the above aspects there. So I can only assume that Facebook hasn’t optimised it for Android 7 yet. Which will now be interesting as my phone has just updated?

So, the tablet was behaving a lot better, still slightly unstable with some things, but remember that I was running a Beta version of Android 7. The good news is because I was enrolled on the Beta programme I have now been fully upgraded to the finished version of Android 7. The tablet has improved again with the apps being much more stable and the tablet being more responsive. Some Android 7 features won’t work with some Apps but that is the Apps suppliers needing to get their apps updated. This will come. So I am slightly more positive and happier with my N9 than I have been for a while. Time will tell, though.

Android wear

Well, only a short update here. I am still wearing my LG G Watch that I got last year and have only needed to replace the strap as the original failed on me. Easily done though and it is performing well apart from the following: –

  • Charging when it sits on the docking station. Sometimes does not charge overnight and I find it has not been pushed in fully or has just not done it?
  • I have replaced the charging cable and repositioned the charging base to try and help and I still get the fear that it won’t charge overnight.

Other than this it is a great piece of kit and I missed it when I had no strap until my new one arrived and was fitted. It is so convenient for all sorts of apps that allow walking info and all messages coming in to be quickly reviewed. The phone can be muted from the watch and this saves taking it out my pocket in my jacket. Talking and sending a text quickly from the watch is another great feature. No, it is well worth a look and I think I will be looking at the next generation of these devices to see what they are building into them as it can only improve and get better.

Desktop PC

Thought I would just pop this in at the bottom, I still haven’t gone up to Windows 10 as there still seem to be some major issues floating around with it.

I hope that gives you a flavour of my devices and how they are developing and improving with updates and patches etc.

What are you using and how do you use them? For business, pleasure or both?

Up the Alphabet we go.

N9 review photoI thought I had finished with my last post about the Nexus 9, but I decided to sign up for the Google Beta testing of the new Android N on the N9.

So, I duly signed up and downloaded the update, with the occasional warning about it being unstable and not a finished product. Hey, I felt the N9 was running so poorly anyway that it couldn’t get any worse.

I was wrong!

I was very wrong and it can and has gotten worse. N downloaded and installed an optimised. All the standard stuff we have now become familiar with when upgrading or installing Android.

I read all the extras that were available via N and thought they would be good to try out. However my N9, (Thanks HTC for getting it so wrong with this product), had its own ideas in mind.

I had previously mentioned the various problems I was having with the N9 in my previous reviews and had suggested you give it a wide berth. My opinion is still the same.

So what has got worse?

Well, where do I start? Seriously, all looked well and the minor changes to layout were there and all seemed Ok.

Now, after using it for a few slow, very slow weeks, some apps are unstable and not happy at all and crash with an on-screen message asking if I want to close or wait.

The screen changes orientation at will and then logs out of the desktop and you have to log in again. This is so annoying when you are not even touching it and watching a video and when you log in again it has closed it down.

Battery life seems to be very poor and remember it was not good before this improvement.

I am a fan

You wouldn’t think I was a fan of Nexus devices with these posts, but I am and would have a nexus device tomorrow again. Not a N9 however and am looking at a Pixel C.

I think Google could do so much better here and have lost the plot on the N9 and the Pixel C is too heavily priced at present taking away from the ethos that was there when I bought my N7 way back. Low price and highest spec on the market. Come on Google get the focus back to the users and the loyal fan base and get Nexus range back on track and support the people who are supporting you.

So, as far as going up the alphabet, I am sure that Android N will be great when launched and I am only experiencing the bugs that will be ironed out before it does. I do operate very mobile in my business and private usage just now and feel slightly out on a limb on which device to purchase next. One that has raw Android and is cost effective.

Are you a trail blazer?

White noise

information overload

Information overload

With all the feeds we get each day, whether they be Tweets or Facebook or email or news reports or telephone calls or even, yes, even a face to face meeting. It has been occurring to me that there is a lot of interference and traffic out there. Noise if you like. A white noise that obscures sometimes some very useful and genuine comments and info.


Do we have a good method of filtration going on or are we being guided by everything that comes our way. I liken it to a video I once saw of an ant colony and the researchers were studying their behaviour and determining how they travelled and how they made their way back to base.

Obviously, they must use sent trails and they lay them down and everyone else follows them as well. Hey presto a fool proof system to get about and never get lost. Being researchers off course they have to test their theories and after the ants had created their best laid plans and trails the researchers created a circle of scents and trails all around some ants to see how they coped and would they get past it. Basically they surrounded them, with too much information to process, or white noise if you like, and they could not get back to the well laid plan. They were too distracted and could not get outside the circle. They really needed a method of filtration to find that one trail and stay on it at all costs and against all other distractions.

Unsung heroes

I know in amongst everything that bombards me every day there are unsung heroes who have gems of wisdom to help me on my way and keep me focussed and yes I do get a bit overloaded and distracted, but I do try and say to myself, be yourself,  do not try and be anyone else. Because someone finds a certain feed or path the way to go that is maybe not for you and you need to focus and keep going on the scent trail that you have visualised an laid down.

So do we curb our appetite for more info?

So what are the solutions and how do we cope? Do we simply switch off a lot of the noise and, I know a lot of contacts who have done this and are off various platforms and are in their case thankful for it. Bur remember that is maybe not the best approach for you.

Can we apply a filter to things then and just cherry pick what we see and what we interact with?

Well, yes off course you can, but there is always the fear that you filter out and disconnect from some info and miss a great nugget of gold and a gem that would benefit your business and your life. But hey, that is always the case, sometimes it is about being in the right place at the right time. Don’t let anyone tell you anything else.


I have to admit and say that it is an every changing medium for me and do encourage business owners to use the social media platforms and get out there. Join groups and contribute to what people and business are saying. I am, always changing what I look at and I am rather pleased with myself in the fact that I am now not getting as worked up about some of the feeds. No longer thinking every post is a nugget of gold but applying my filters, where do I want to be and how am I getting there, who can help and what can I do to contribute. I seem to be surviving OK.

How do you cope with all the info and what are your measures of filtration? Would be good to see some comments here. I hope to learn a lot.

The operating system with no faults can throw the first stone.

operating systemsIt has come to my attention over a longish period now, as I get fed feeds from Hacker awareness sites and technology sites about weaknesses in Operating Systems and the fact they are being attacked by hackers and general no-gooders. The sites also feed me with, If only statements. If only the Operating system did this better and If only they didn’t do this.

Can perfection be achieved?

I think the problem is Operating systems by their very nature are developing all the time and when a corporation says we are launching our new version of an Operating System what they are not telling you is that they are already developing the next one in the background as the one they are about to launch is out of date. That’s because technology and we way we use it is changing so fast even they can’t keep up. Not only that we have greater expectations of what we want it to do and each rival vendor is trying to outdo the next one without infringing copyright laws. And there the problem arises as the developments are all copyrighted and each company is suing another company for infringement and also working with them at the same time to develop where they go from here.

Chaos you may think and I think you would be right.

So perfection is very subjective, as perfection to one person is so much different for another person and because the operating systems are always emerging and developing they will never ever tick all the boxes. This used to be the case with hardware and I would tell people, when you buy a computer it will be out of date before it is out the box. This is still the case most of the time. But Operating systems are now the drivers for what we want and how we want to use technology.

Operating Systems have the upper hand

Operating systems now have the upper hand, especially in mobile, with maybe Apple still holding its loyal users to their hardware and OS. Everyone else wants a nice user experience and not a flaky one that causes them to waste time and effort performing a simple task. So Android and Apple OS have taken the market, with Windows Phones really trying last ditch efforts to catch a percentage.

Apple’s software keeps evolving and people are constantly upgrading their devices with various levels of success and Android is much the same with the phone hardware vendor playing more of a part as they are allowed to add functionality to the Android system to give you special features if you buy their phones or tablets. This is called skinning and it varies. Sometimes not much is added and everything works well, and at other times, the Android system has changed so much the phone runs slower and looks different from other Android Devices. You may hear this referred to as bloatware.

Google are still commissioning manufacturers to make a range of what are known as Nexus devices that have hardware but can only have the raw Android install with no additional skinning or tampering with. These at present are my favourite, but have unrealistically gone up in price over their last few incarnations, so we will see.

So moan if you like

So basically we like to moan and make a fuss about this not happening and for goodness sake why can’t this be better. Just remember that the operating systems we use today are so much advanced than we used to use and they are in a constant state of flux all the time. They are never stable and are out of date almost before they are launched. They will get even better, smarter and then we will complain that it is boring and it does it all for us.

Go on shout at an operating system today, you know you want to….

What do you use to browse the shops?

browser usageImagine the internet as a large series of shop windows from all over the globe. We all need a method of browsing through them, and finding and buying information or physical goods. So, what do you use as your internet browser?

For a long time, Microsoft had the market sewn up – as it built its browser, Internet Explorer, into the Windows OS – and so everyone used it without giving it much thought. If it works, then why change? Well, people did change – and they did it because they felt that IE wasn’t doing a good enough job of displaying the web to you, the customer, in an accurate and intuitive way. So various other browsers have been developed, and the majority run quite happily on the Windows platform.

I have tried various browsers over the years, mainly on my Windows based machines – and now more recently on my Android based devices – and find each browser to have its own set of positives and negatives. The picture above shows a rough breakdown of internet browsers in use at the moment, mainly for desktop machines running Windows.

So what do we look for?

So what do we look for in an Internet Browser? Are they all the same? Should we be bothered?

It is a personal decision, and you should use which ever one you feel most comfortable with, but be aware of the following areas: –

  • Rendering of web content. Some browsers display web content much faster than others, and for you the end user that saves time and frustration waiting for web pages to load.
  • Security features. Each browser claims a set of security features that allow for secure connections and more secure shopping etc. Check them out and make sure you are happy with what they are offering and how they are handling it.
  • Cookie handling. Browsers each handle cookies, which are small text based files that store some details of your path through the Internet. Most cookies are time saving and harmless, but some are Malware – and can cause popup windows etc. Check what settings each browser allows you to change to get the level of security that suit you and your business.
  • Some browsers allow you to save a list of your open tabs and create a snapshot of where you have been – this is then available when you leave your desktop machine and go mobile. Chrome for example lets me see the tabs I was looking at when I was seated at my desk – and this all leads to an easier work environment.
  • The look and feel. Again, this is a personal choice, some of it is down to the look and feel of the browser. You may find some are easier than others to use and navigate around. They all constantly update themselves, and so just as you think you have sussed the settings and where to find stuff they can change it all. But, hey, that’s computers and applications for you.

Why not let us know what browser you use, and why you use that one. Give us your experiences of browsers you have tried and why you moved on to others.

We look forward to reading your posts.

Who has the lion’s share?

touch screenWho has the lion’s share?

In this post I thought we could have a look at who has the lion’s share of the Operating system market. That’s not such an easy question anymore, as the idea of sitting at a desk and performing all your duties has changed drastically over the last few years.


The operating systems we use daily are now spread over the following device types:

  • Desktop Computers and laptops
  • Tablet computers
  • Smart Phones
  • Server machines

Gone are the days of the Microsoft Windows revolution, the massive change in how we used computers that made us all want one, and then get really frustrated with it as the technology kept changing. In the pursuit of progress, the Operating system was continually transformed into something else just as soon as we were just getting to grips with it. Our parent company, IT Turning Point, exists primarily to educate and inform. This keeps everyone using their systems and software correctly, and ensure they always work to their benefit.

Let’s look at the Desktop


Desktop operating system browsing statistics on Net Applications

Windows 7


Windows XP


Windows 8




Windows Vista




Desktop OS Market Share as of February 2014 according to Net Applications


Microsoft still has a massive share in the desktop market, primarily because of their prevalence in the business world and enterprise companies. They have the history of targeting this market successfully, and that past success really what made them who they are today. It is interesting to note the various incarnations of the Windows operating system still dominating the desktop marketplace.

When it comes to mobile, things are different indeed

Microsoft did not see the mobile market as their main thrust, and as such they left their entry into the arena a bit late. By the time they made their move, Apple had introduced us to the touch screen smart phone, and the mobile landscape had changed. Google entered the market with Android, its operating system for mobile devices, and the landscape changed once more. Let’s look at the picture for mobile devices as things stand:

Worldwide smartphone sales to end users by operating system in 2013





Windows Phone






Mobile OS Market Share as of 2nd quarter 2013 Gartner

Mobile operating system browsing statistics on Net Applications





Java ME








Windows Phone




Mobile OS Market Share as of February 2014 Net Applications[1]


As you can see, the companies in the mobile arena are very different from those on the desktop, and it’s still evolving – these mobile devices also include tablet computers as well.

Android have swept the floor with their OS, a large amount of key hardware manufacturers signing up and skinning the core Android to make it their own. Layers such as HTC’s Sense and Samsung’s Touchwiz enable these devices to stand apart despite the same underlying core. Google have kept their hand in with Android devices running an unskinned version of Android – these devices are all part of Google’s Nexus range. See our recent posts for articles on these devices.

The current statistics vary drastically, but it is now being suggested that around 72% of Internet traffic is coming from mobile devices. A very interesting statistic, and again as we mentioned at the beginning, this changes the way we do computing in a big way.

The second table above shows the Operating systems we are browsing with in the mobile market, as you can see Windows is at the bottom and Microsoft are now desperately playing catch-up.


Microsoft have still got a lot to offer, and they still have the main desktop market sewn up for now. They have moved late for the mobile market however, and the writer has to wonder whether they will continue in this arena or pull back and concentrate on what they do best. Considering that we are moving more towards mobile working, and more tablet computers are being bought every day, that may not be a move they can afford if they wish to maintain their own future growth.


What OS do you use and what devices do you have? Let us know your thoughts.

Sniffing Around CES2014 in Vegas!


Consummer Electricla Show 2014 in Vegas

I have always wanted to put that as a title. However sadly we are not at CES 2014 in Vegas but we are sniffing around some of the reports that are appearing online to see what is being displayed and demoed this year.

The news if heavy with all sorts of reports from all our favourite electrical companies, Samsung stealing a lot of the press with their Ativ Book 9 2014 edition and of course their curved televisions 50-inch OLED.

LG have released their curved phones, which use OLED technology. They have also been showing off their Fireweb Firefox driven phone and not to be left out of course have launched and showed of their 4K curved OLED TV, 77-inch in size with a picture that is stunning.

Sony is producing facts and figures about sales of the new PS4 against the Xbox One and it looks like Sony is in the lead now and if the figures are to be believed, well in front.

Other news, is that Android devices are to top 1 billion in 2014, so not much slow down there.

One of the most interesting facts is that there are more wearable devices than ever before and a lot of talk about Intel moving in this direction. This is firing up rumours that Intel might be giving up on its mobile ambitions to pursue the wearable market. Time will tell.

Lenovo are still prominent this year with their Lenovo Thinkpad 8, they claim this newest offering,  “will put a full PC in the palm of your hands.”

Other memorable news feeds are talking about the progress of self-driving vehicles, again this technology is developing fast and the computers are now able to handle more data than ever before, so watch out for the self-driving vehicle coming your way soon, no pun intended.

I will leave you with this link to a 3D food printer that has appeared at CES this year, it prints chocolate and candy….now there’s a printer for the office……

3D Food Printer

Yes, CES 2014 has once again not let any of us GEEKS down. There are developments from the hardware manufacturers like Tegra and snapdragon showing off where things are going next right down to new travel experiences and viewing delights.

Check out some of the feeds online and start to get excited about what is happening in the world of tech.

What would you like to see come sooner rather than later, let us know?

Ian Thomson
IT Turning Point

Why the Nexus range, and do phone users even care?

nexus 7 2013

New Nexus 7 2013

I am, as you probably know by this time, into all things tech (with some exceptions) and have been over the last few years been into the smart phone market. Now, when I rummage around and find one of my old Nokia phones, I really wonder how I managed to survive with it. The smart phone market has revolutionised our opinion of what a phone should do, and in fact the phone element of any device seems the part least spoken about.

I have tried a number of smart phones over the years, and have drawn my own conclusions as to which ones are doing what I need then to do, while potentially taking the whole smart phone market further. I am always looking at what we have now, and what we could have in a very short period of time.  Apple, as everyone now knows, got this whole snowball rolling and changed the perception of the mobile phone market. Then they launched the first successful tablet computer, not the first though, as Microsoft had tried the idea years earlier – but the market place was not ready for them back in the late 90’s, and they did not take off.

The Battle was on!

After the launch of the first iPhone, the battle for control of the smart phone market was now on.  Apple had stolen the early lead with the touch screen phone and tablet market, wrestling market share from Nokia and it’s aging Symbian system. Other phone manufacturers could only try and catch up, some with more success than others.

Today, Nokia mobile are no more – the technology now owned by Microsoft who are using it to drive the Windows platform forward. Motorola Mobile are now owned by Google, a purchase that solidified the patent armoury most corporations have these days. Blackberry did not react fast enough, at time of writing they company is currently facing being sold off to various bidders (including names like Lenovo) in various packages.

The challengers

After their initial domination of the market, Apple began to face a challenge; Google acquired a company called Android, Inc (who unsurprisingly produced the Android operating system) and then got various manufacturers to buy into using Android for smart phone device and tablets – with these manufacturers they formed the Open Handset Alliance in order to further Android sortware and corresponding hardware. It had suddenly stopped being a one horse race, and Apple now had serious competition for their smart phones and tablets.

Through development of Android, Google has continued to push the boundaries of what can be done, and more and more manufacturers have joined the OHA. Apple has stuck to their tactics of premium prices and quality build, backed by a locked down operating system that is partially customisable.  The story again, at time of writing, is that there are more Android devices switched on per day than Apple and all other phone operating systems combined.

In an attempt to aim for a premium phone experience, Google have created a range of devices branded Nexus. Hand chosen manufacturers have been asked to build these, and Google work closely with them on the software and hardware designs. The final products run a vanilla build of Android, and are pushed updates instantly as they are released.

This was partially in response to the problem Google encountered with other Android device manufacturers (such as HTC , Samsung etc.) would take the raw Android operating system, and then skin it with their own logos and interfaces in order to brand it as their device. While this allowed these manufacturers to make their phones unique from their competitors, it did mean the end user was at the mercy of the OEM for their Android updates, and many handsets are still several versions of Android behind, despite being less than a year old.

The Nexus Range

The latest incarnations of the Nexus range are the Nexus 5 phone (launched November 2013), and the Nexus 7 tablet (launched July 2013). There is also the Nexus 10 tablet (launched November 2012), but a new one is due to be launched imminently.

The benefits of a Nexus tablet or phone are the instant Android updates, and the fact that it all works with the hardware flawlessly. The devices all synchronise via the cloud, so data transfers seamlessly between them to allow mobile working at its best.

We test drove the Nexus 7 2012 version, and the Nexus 7 2013 version on this very blog – check them out and see what our thoughts and findings were.

So what do the public think?

Does any of this behind the scenes work affect what the public think about their next phone? I think for the majority it probably doesn’t, and it’s the next clever advert that may sell them their next phone. But for anyone who is, dare I say it, slightly geeky and interested in where their phone has come from – and, perhaps even more importantly, interested in where their phone might be going,  this info might just sway their opinion.

What is your take on mobile development and where it might be going?

Thanks to Graham Thomson for his input into this article.

Rumours Surface about Surface 2….

touch screenRumours are surfacing about Microsoft being about to launch their next generation of the Surface tablet computers. These remember are the computers that they have a huge stock of in warehouses that is costing them more in Rent for the storage space than it did to make the units.

They have scheduled a press event on the 23rd September in New York and are emailing out media invites, but are keeping very quiet about any other details….oh the intrigue.

The rumour mill of course has been running all the time and snippets have been released about the various new Surface units that might be emerging. For example, it is rumoured there will be a Surface 2 and a Surface Pro device. Also a refreshed version of the Surface RT device. Hardware is expected to be improved to the Tegra 4 CPU with 1080p screen and 4Gb of RAM. Improvements to the battery life have also been muted.

Of course Windows 8.1 is expected in October so all these devices are rumoured to be running this version.
But is it too, little too late for Microsoft. Or will they make the breakthrough they expect to make in this catch up race with IOS and Android devices?

What are your thoughts and do any of you have a Surface just now?
If you do let us know your thoughts on it?
If not, would you rush out and buy a new Microsoft Surface device?

Mum, take your tablet……

Here is a blog we posted earlier this year on, thanks to Chris Hinton who runs the blog site, thought we would share it again with you and find out if you have a family member that you have tried to introduce technology to and how it went?

technologySince everyone seems to constantly get older, and no one is getting younger, it’s no surprise that I now find myself looking after my elderly mother in areas where she and my now departed father would have coped easily in the past.

I don’t mind this after all she is my MUM….but it did get surreal when, a few years ago, she said she wanted a laptop and the Internet. She was about 80 at this point and had never worked a computer in her life; she even has trouble using digital TV. I went ahead and we sourced her a laptop. We then got BT, who she had her telephone with to give us Internet as well, it is easier when it comes to mum to have everything in the one place – believe me.

This seemed to be OK;  I placed shortcuts on her desktop and she merrily went along playing Solitaire and a word search game on the laptop. I showed her the email and Internet, but she never touched these areas as she thought she might get in a mess with it and break the laptop. I did explain that this would not happen but she did not take it any farther. Every now and again, when visiting, I asked to use her laptop and carried out all the Updates for Windows and anti-virus etc.

I later purchased a tablet for myself for ease of carrying and using.  I would get it out and connect to mum’s Internet and do some work while chatting and, while visiting her last year, she declared that she would love one of those; she was 84 at this point and remember the history of the laptop usage. Of course Apple had been filling the TV screen with images of iPads that you must have to complete your life but I was still surprised and put her off for a good few months. Each time I visited, though, and got my tablet out, she would say “I would like one of those and it would be easier than handling the laptop as I have to put it on the coffee table and bend over it.”

I tried to ignore it but in November she stated that I was to source one, buy it, and she would give me the money for it – she was treating herself for Christmas early. I went about the task and bought an Android based tablet that would be easily carried and large enough screen to be seen by her when using it. Of course I downloaded solitaire and a word search app for her and placed shortcuts on the desktop, which she uses. I showed her email again and Internet, I even signed her up for a G+ account and we had a hangout with my phone and her tablet in her living room. I thought this might help if she wants to chat and see someone’s face in the evening when she gets lonely.

When I now pop in I look for the tablet and it is in the box as she is frightened any children visiting will knock it off her table and break it. She tells me she does use it and plays word search or solitaire, but nothing else and I have sneakily sent her hangout requests to see if she is on it and try to get her to talk and use the hangout facility to no avail.

All good fun and makes me smile when I think about it.

Ian Thomson
Founder/Senior Trainer
IT Turning Point