Reviewing Your IT Needs as a Small Business

As a small business owner, your IT infrastructure is critical to your operations. It’s essential to review your IT periodically needs to ensure they align with your business goals and are optimized for efficiency and security.

Key Areas to Evaluate

  1. Hardware and Software:
    • Age and condition: Are your computers and servers outdated or need repair?
    • Compatibility: Do your software applications work seamlessly together?
    • Security: Are your systems protected from cyber threats?
  2. Network Infrastructure:
    • Speed: Is your internet connection fast enough to support your business operations?
    • Reliability: Are there frequent network outages or connectivity issues?
    • Security: Are your network devices and data properly protected from unauthorized access?
  3. Data Backup and Recovery:
    • Frequency: How often are your data backed up?
    • Storage: Where are your backups stored? Are they accessible in case of disaster?
    • Testing: Are your backup procedures regularly tested to ensure they work as intended?
  4. Cloud Computing:
    • Benefits: Could cloud-based solutions help reduce costs or improve flexibility?
    • Risks: Are there any security or compliance concerns associated with using cloud services?
  5. IT Support:
    • In-house vs. outsourced: Are your current IT support arrangements meeting your needs?
    • Expertise: Do your IT staff have the necessary skills and knowledge to address your challenges?

Tips for Effective Review

  • Involve your team: Get input from employees who use IT systems daily.
  • Prioritize needs: Identify the most critical IT functions for your business.
  • Consult with an IT professional: A qualified IT consultant can provide expert advice and recommendations. Here at IT Turning Point this is what we do.
  • Consider future growth: Plan for your IT needs as your business expands.
  • Stay informed: Keep up-to-date on the latest technology trends and security best practices.

By regularly reviewing your IT needs, you can ensure that your technology infrastructure is supporting your business goals and helping you achieve success.

The AI Revolution, Pros and Cons. Article 1

working smarter
Time for change

Artificial Intelligence (AI) has taken the world by storm and is revolutionizing the way we live, work, and interact with each other. AI is a technology that enables machines to learn and perform tasks that would typically require human intelligence, such as problem-solving, decision-making, and natural language processing. The AI revolution is happening right now, and it has both pros and cons.

On the positive side, AI is bringing about significant improvements in various industries, including healthcare, finance, transportation, and manufacturing. AI-powered robots and machines are taking over tedious, repetitive, and dangerous tasks, allowing humans to focus on more creative and productive work. AI-powered medical devices are helping doctors and healthcare professionals to diagnose and treat diseases more accurately and efficiently. AI-powered vehicles are making transportation safer and more sustainable.

AI is also helping businesses to improve their operations, increase their efficiency, and reduce costs. AI-powered systems can analyse vast amounts of data, identify patterns, and provide insights that help businesses to make informed decisions. AI-powered chatbots and virtual assistants are enhancing customer service, providing 24/7 support to customers, and improving customer satisfaction.

However, the AI revolution also has its downsides. One of the most significant concerns is job displacement. As machines become more intelligent, they are taking over jobs traditionally performed by humans, leading to job losses and unemployment. This could have a severe impact on society, particularly for low-skilled workers who may find it challenging to find new employment.

Another significant concern is the potential misuse of AI. As AI becomes more advanced, it could be used to create autonomous weapons, surveillance systems, and other technologies that could threaten human rights and freedoms. There is also the risk of AI being used to perpetrate cyber-attacks or manipulate public opinion, which could have disastrous consequences.

In Conclusion

The AI revolution is happening right now, and it has both pros and cons. While AI has the potential to bring about significant improvements in various industries, it also poses significant challenges and risks. As we continue to develop and deploy AI technologies, it is essential to be mindful of the potential risks and take steps to mitigate them. Ultimately, the key to harnessing the power of AI lies in responsible development, deployment, and regulation.

Using Technology into the future

technology into the future
One world loads of technology

The use of technology has dramatically changed the way we live, work, and communicate over the past few decades, and this trend is expected to continue into the future. The advancement of technology has brought us the internet, smartphones, and artificial intelligence, which have revolutionized the way we interact with the world and with each other.

In the future, technology will continue to play a significant role in shaping the way we live our lives. The Internet of Things (IoT) will become even more prevalent, connecting everyday devices and allowing them to communicate with each other, leading to increased automation and efficiency. Augmented and virtual reality will become increasingly mainstream, changing the way we experience the world and interact with others.

Artificial intelligence will continue to evolve and become more sophisticated, transforming industries such as healthcare, finance, and transportation. AI will be used to diagnose and treat illnesses, automate tedious tasks, and make complex decisions. Automation will also lead to job displacement, which will need to be addressed to ensure that people can adapt to the changing economy.

Blockchain technology will also become more widespread, providing increased security and transparency for transactions and enabling the creation of decentralized systems. 5G networks will become more widespread, providing faster and more reliable internet access, which will be crucial for the development of new technologies such as autonomous vehicles and smart cities.

In Conclusion

The use of technology will continue to evolve and transform the way we live and interact with each other in the future. It will bring new opportunities and challenges, and it is essential that we stay ahead of the curve by adapting to the changes and ensuring that technology is used for the betterment of society. The future is unpredictable, but one thing is certain – technology will play a significant role in shaping it.

Get in touch now and have a chat about how we can help keep you ahead of the game. Click here

Pixel Devices Update

An update on Pixel usage

Thought we would pop on and give an update on the pixel devices now we have been using them and they have had a number of updates.

Google Pixel 7 Pro Phone

As mentioned in our first post we have been using the phone for business and leisure.

What are we finding?

Well, it does the job and has only had a few glitches that have caused concern. The screen has on occasion went faded out and then come back again after pressing a few buttons. It also hasn’t responded quickly to some light changes in the room I have been in. A slight lag as they say.

The battery is OK and it seems to cope with all the apps I use and the constant usage for business and then leisure. (And I assure you that’s a lot.)

The screen is large and very clear once you step it up to the higher display setting. Very sharp and clear. The camera is doing what it says as well and you can zoom in a great distance and still get clear pictures, due to the AI taking over. Also, Macro is good and I find myself using portrait mode when taking closer photos and it blurs the background. I have only played with the magic eraser a few times and it works. Sometimes it guesses and gets the filing background slightly askew.

Processors are fast and the security levels are much improved. I now have access to Google VPN when out and about as well. So, all in all, tick, tick, tick.

The leather case I ordered from Google as well and I am slightly disappointed with it. It is becoming dirty very fast and scuffing at comers and edges are becoming visible. I may have to replace this.

Onto the Pixel Watch

Well, as mentioned in the initial post, the battery life here is the problem and I still charge it around three times per day. I have had some updates and I thought this might cure things. But alas no.

It has also had some glitches with the use of NFC for payments and sometimes just doesn’t perform.

I also had problems adding my company card to the watch for payment and have had to contact my bank on each occasion. It crashed on me after an update and I had to research getting it running again as it had frozen on restarting screen. Got there eventually. It just seems a bit buggy. I have had Wear watches for a good few years now. Staring with a Motorola one and then a Huawei W1 and then the Fossil Gen 5. So, no stranger to them. This one just needs something that would make it more stable.

The strap design, for getting on and off is good and I have ordered some extra straps and can change them easily. The battery and the bugginess are the main issues. Will see how things go.

All these devices were purchased from the Google Store. https://store.google.com/gb/?hl=en-GB

Watch this space and we may be back soon, let us know what your thoughts are if you have dived into the Pixel train

Pixel 7 Pro and Pixel Watch Test Driving

Oh new toys to play with

Google Pixel 7 Pro Phone

So we took delivery of the new Google Pixel flagship range of devices. We had to replace our ageing Pixel 5 phone and Fossil smartwatch. So this seemed an excellent time to try the new goods.

As you know we have been Google fans for phones and tech for a while and this is us just keeping to what we know best. The Pixel 7 Pro is the larger of the two Pixel 7 phones. So WE wanted to try all the extra bells and whistles it has. The camera and the built-in AI intrigues us and we wanted t see if it lived up to what they claim. It is early days yet but we are so far impressed. even the under-screen fingerprint reader has improved a lot in the Pixel 7 Pro. It is a larger phone and the screen resolution can be pumped up and give the sharpest of images. We will report back in a few weeks on the pros and cons we have found after using it for business and leisure.

Onto the Pixel Watch

Google’s well-rumoured first dive into a Wear product. It is not as watch-looking as my previous Fossil Watch. But works well. The only thing we are finding so far is the battery just doesn’t last and we are charging it through the day at least twice, so it can be worn it at night and check sleep patterns. It also doesn’t fast charge at this point and doesn’t use the rumoured QI charging. so you can only use the supplied charger base. Will see if they push out any updates to improve things. It also has its own dedicated App and not the Wear app I used before. Will again report back on usage, but these are some of the initial findings.

Watch this space for more info as we collate our findings in the weeks to come.

I have just given my Mobile Phone Some Pie.

Android Pie

Android Pie Operating System

I must admit that my mobiles for a good number of years have all had a sweet tooth. Being named after desserts ranging from Éclair, my first venture, through incarnations of Marshmallow to Nougat and now Pie.

For those who have no idea what I am talking about, these are all incarnations of Android operating systems for mobile phones. Being a Google man for all mobile work this has always intrigued me, and I am usually waiting for the next version and the improvements that come with it.

Android has driven the mobile market and is now the most used operating system for mobile phones worldwide, taking Apple’s crown.

Nowadays we are all fixated and linked to our mobile devices, they feed us with so much information and in my case a business owner, they help me manage my day to day activities both private and business related.

Android has always given me the flexibility and customisation that I would like in a device. Every incarnation allows me to change and alter and get the device working exactly the way I want it to.

Collecting and accessing my emails and web-based file systems. Communicating through various mediums from text-based to video calls. As more of what we do pushes onto the cloud you can expect these devices to be, literally what they have been for a while now, your main computer system. Allowing the flexibly to work anywhere and carry out complex activities and not need to be tied to a desk environment.

Here is a link to some of the new features in Android P (Pie) from our friends at Android Central

https://www.androidcentral.com/pie

What mobile devices do you use and what operating system do they employ/ Do you see this as the way forward and the way we work changing to go more mobile?

Relaunch video for parent organisation

Check out the new video from our parent organisation. (Sorry for the bitable banners)

IoT’s, I don’t have any IoT’s do I?

IoT devices

IoT devices, do I have any?

Here is a newish term that has been getting brandished around the Internet for some time now. At first as a techie I may think, Institute of Technology devices, Oh, I don’t have any of these. However, I would be so wrong. So what are they and what does it stand for?

IoT’s or Internet of things devices are now all around us whether we like it or not. They are devices that require an IP address to access the network or Internet. I like to think of them as Internet on Technology.

Your mobiles and any tech wear that you have, card reader machines, cash points, smart TV’s Tablet computers and any smart home devices that you may own. Your car, security cameras, home thermostats, amoung other things, even ticket machines and some vending machines.

What does it mean?

It means that things have progressed along a road that had been predicted, but the faster broadband speeds and methods of connectivity have meant it is now a reality.

Let’s rewind a little, A few years ago we have a desktop PC and then maybe a laptop and at first they did not connect to the Internet at all. We then got dial up Internet and we all tentatively put our toes in the water that was the Internet. Well, from there speeds just got faster and faster and Mobile phones came along, then they became smart. This meant connecting to the Internet and using it as a resource to feed you constant information. This meant improving phone signal strength and so we got up to 4G with 5G on its way.

Other devices then came along and allowed us to stream content around our houses and cars, how great was all this connectivity. Well, it is amazing how far we have come in such a short time.

So what’s all the fuss about, surely this is great news?

The reason that these devices are in the news a lot today is that there are now hundreds of thousands of them, being made by well-known companies and also so not so well known but less expensive alternatives and they all connect to the Internet. Now, securing our stand alone network that had no Internet connection was easy, what you put into it was the only danger. Now that these devices are on the Internet all the time they are able to pull all sorts of data into your device and if it is connected to your network, then onto your network as well.

You would think that this was matter of the device being smart and you being able to configure all the settings and hence protecting all that is does. However, loopholes in the software on these devices, not them all, but some are causing the security world a massive headache and some of the attacks to systems that you have read about recently have been because the software on these devices is not well written and is very insecure. Hackers are catching onto the fact that the world has a massive amount of these types of devices and there are more switched on each day and they are targeting their weaknesses.

So really the question is, “When is a smart device not so smart?” when it runs badly written software that has security holes that you can drive a programming bus through.

Here are a few articles to give you some more information: –

http://www.csoonline.com/article/3119765/security/hackers-found-47-new-vulnerabilities-in-23-iot-devices-at-def-con.html

http://www.darkreading.com/vulnerabilities—threats/internet-of-things-contains-average-of-25-vulnerabilities-per-device/d/d-id/1297623

What are your thoughts about this and have you bought into any of these devices and are you using them. I have to admit I have some.

So much to report on, where to start……….?

technology report

So much to report!

Hi guys, I have so much to report on that I am writing this all inclusive blog post.

So, what are the main headlines then? Well, I have had so much that here are the areas I will touch on in this blog post.

  • Nexus 5X usage and how that is going
  • Nexus 9 revival and discovery
  • Android Beta Testing Nougat 7 and the final version, on the Nexus 9
  • Update on Android Wear from last year, how is that going then?

My everyday life

I am really letting you into my everyday life, my devices that sustain and support me as I go about my daily tasks from business to personal. How I interact with them and how they perform and allow me to do what I need to do or not as the case may be…

So where to start? Well, let’s start with my mobile phone, as we all have one and it ends up being our mainstay most of the time.

LG Nexus 5X

So, to recap I have been using the Nexus 5X for the last month or so and it was to replace my older Nexus 5 that was a tremendous phone and caused me little to no problems. The main thing about the Nexus 5X is the slimmer shape and the more up to date hardware and the fact that it today as I finish this article has updated to Android N (Version 7, Nougat). It has fingerprint launching and better camera etc.

So how has that been going?

A quick update is that the battery still drains very fast and when taking photos and running Bluetooth all the time it seems to drain even faster. I am hoping this will be much improved now I have updated to Android N. Which has better battery saving than ever before. It does have the USB C connection and fast charging so as long as you can access that or a power pack that I carry a lot, then it can be back up and running quite quickly. The camera on the rear is excellent and creates great photo shots. The only problem I have had with this so far was that after about a week of having the phone, the camera refused to focus on anything and made a clicking noise when trying to focus. A tad scary as I hadn’t dropped or miss-used it. I Googled it to see if anyone else had experienced this and found that many had. A simple restart cures it. So restarted and it corrected itself and it hasn’t raised its head again since.

Strange one that. I have put a slim Spigen case on my Nexus 5X and this has great grip and acts as a bumper to protect in case of a drop or bump. But all in all loving the phone and no issues other than the camera weirdness to report.

Nexus 9 Revival and Recovery

Yes, yes, yes. I know the Nexus 9 don’t go there device and all the bad reports I had posted. Well if you remember the last report I stated that I had stuck the Beta testing of Android 7 (Nougat) on it. Well, it seemed worse and everything was just confirming my fears that this device had missed the plot a lot and really needed to be avoided. I kept running it, however, as I am persistent if nothing else, I noted that the battery was running out very fast and I constantly had to recharge it and that the processor was running hot. This intrigued me and I installed a few apps to see what the processor was doing and why it was hot etc. I found it was running at 89% to 94% most of the time. Further checking revealed that the Facebook Messenger App was responsible for my battery dying and probably the processor usage. I uninstalled it and guess what happened? Go on have guess?

The processor went to normal and was hardly running and the battery lasts up to two days unless heavy use. Thanks a lot there Facebook. That won’t be going back on anytime soon. It is important to note there that this App runs on my mobile phone and has none of the above aspects there. So I can only assume that Facebook hasn’t optimised it for Android 7 yet. Which will now be interesting as my phone has just updated?

So, the tablet was behaving a lot better, still slightly unstable with some things, but remember that I was running a Beta version of Android 7. The good news is because I was enrolled on the Beta programme I have now been fully upgraded to the finished version of Android 7. The tablet has improved again with the apps being much more stable and the tablet being more responsive. Some Android 7 features won’t work with some Apps but that is the Apps suppliers needing to get their apps updated. This will come. So I am slightly more positive and happier with my N9 than I have been for a while. Time will tell, though.

Android wear

Well, only a short update here. I am still wearing my LG G Watch that I got last year and have only needed to replace the strap as the original failed on me. Easily done though and it is performing well apart from the following: –

  • Charging when it sits on the docking station. Sometimes does not charge overnight and I find it has not been pushed in fully or has just not done it?
  • I have replaced the charging cable and repositioned the charging base to try and help and I still get the fear that it won’t charge overnight.

Other than this it is a great piece of kit and I missed it when I had no strap until my new one arrived and was fitted. It is so convenient for all sorts of apps that allow walking info and all messages coming in to be quickly reviewed. The phone can be muted from the watch and this saves taking it out my pocket in my jacket. Talking and sending a text quickly from the watch is another great feature. No, it is well worth a look and I think I will be looking at the next generation of these devices to see what they are building into them as it can only improve and get better.

Desktop PC

Thought I would just pop this in at the bottom, I still haven’t gone up to Windows 10 as there still seem to be some major issues floating around with it.

I hope that gives you a flavour of my devices and how they are developing and improving with updates and patches etc.

What are you using and how do you use them? For business, pleasure or both?

Nexus 5X: – Usage update

Well, hi again folks, just thought I would pop by and give an update on my usage of the Nexus 5X as per my previous post. Seen here.

General usage

Well, the general usage has been Ok with no real major issues that have caused much of a problem. So comparing it to my usage of the Nexus 5 over the last two years, there has been nothing I have had to cope with that is out there, so to speak.

Any Problems

The one problem I have encountered and only on one occasion was that the rear camera refused to focus and was making lovely clicking noises whilst trying to do this. I did the usual research online to find that I was not alone and others had experienced this problem as well. I had restarted the phone and the issue has gone and I have never experienced it again. But very puzzling with an online mix of, get a replacement to don’t worry if restarting it has cured it all will be fine. I have decided to monitor and see if it reoccurs and if it does a replacement would be in order I feel.

Battery life can also be an issue and I have noticed that it is not as good as my Nexus 5 and that had a reputation of battery burn. So again recharging when at my desk and then just keeping an eye on it as the day progresses when I am out and about.

I did get a charging pack a year or so ago that allows me to charge my tablet and phone when out and about. Again I had to buy a USB C cable for this as it did not have one.

The other thing I found whilst researching online about the Nexus 5X was that the power charger supplied maybe issuing a charge all the time and may not be stopping when the device does not ask for any. This is called intelligent charging and in some cases the Nexus 5X charger doesn’t act intelligently. I haven’t tested this out in any way as I am not sure how to at this stage. The video I watched online was a chap that does this for a living and had built kit to test these out and asked you to check your own one. Of course, most people won’t be able to.

Conclusion at this stage

My conclusion at this stage, which is still early days of usage is that I am happy with the phone and the amount I can get done, the most useful thing is the fingerprint scanner for the very pickup and unlock facility. Negative on this however, would be putting the phone away in my pocket and accidently touching the sensor on the rear and unlocking the phone to put it in my pocket. Done that a few times. Not a good thing.

Other than that, a good phone, at a great price when I bought it and will hopefully keep me going for a while.

Will try and do some features on the camera and other functions as I encounter their usage.