Reviewing Your IT Needs as a Small Business

Posted on September 2, 2024 by tamsons

As a small business owner, your IT infrastructure is critical to your operations. It’s essential to review your IT periodically needs to ensure they align with your business goals and are optimized for efficiency and security.

Key Areas to Evaluate

Hardware and Software:
- Age and condition: Are your computers and servers outdated or need repair?
- Compatibility: Do your software applications work seamlessly together?
- Security: Are your systems protected from cyber threats?
Network Infrastructure:
- Speed: Is your internet connection fast enough to support your business operations?
- Reliability: Are there frequent network outages or connectivity issues?
- Security: Are your network devices and data properly protected from unauthorized access?
Data Backup and Recovery:
- Frequency: How often are your data backed up?
- Storage: Where are your backups stored? Are they accessible in case of disaster?
- Testing: Are your backup procedures regularly tested to ensure they work as intended?
Cloud Computing:
- Benefits: Could cloud-based solutions help reduce costs or improve flexibility?
- Risks: Are there any security or compliance concerns associated with using cloud services?
IT Support:
- In-house vs. outsourced: Are your current IT support arrangements meeting your needs?
- Expertise: Do your IT staff have the necessary skills and knowledge to address your challenges?

Tips for Effective Review

Involve your team: Get input from employees who use IT systems daily.
Prioritize needs: Identify the most critical IT functions for your business.
Consult with an IT professional: A qualified IT consultant can provide expert advice and recommendations. Here at IT Turning Point this is what we do.
Consider future growth: Plan for your IT needs as your business expands.
Stay informed: Keep up-to-date on the latest technology trends and security best practices.

By regularly reviewing your IT needs, you can ensure that your technology infrastructure is supporting your business goals and helping you achieve success.

Pixel Devices Update

Posted on February 1, 2023 by tamsons

Thought we would pop on and give an update on the pixel devices now we have been using them and they have had a number of updates.

Google Pixel 7 Pro Phone

As mentioned in our first post we have been using the phone for business and leisure.

What are we finding?

Well, it does the job and has only had a few glitches that have caused concern. The screen has on occasion went faded out and then come back again after pressing a few buttons. It also hasn’t responded quickly to some light changes in the room I have been in. A slight lag as they say.

The battery is OK and it seems to cope with all the apps I use and the constant usage for business and then leisure. (And I assure you that’s a lot.)

The screen is large and very clear once you step it up to the higher display setting. Very sharp and clear. The camera is doing what it says as well and you can zoom in a great distance and still get clear pictures, due to the AI taking over. Also, Macro is good and I find myself using portrait mode when taking closer photos and it blurs the background. I have only played with the magic eraser a few times and it works. Sometimes it guesses and gets the filing background slightly askew.

Processors are fast and the security levels are much improved. I now have access to Google VPN when out and about as well. So, all in all, tick, tick, tick.

The leather case I ordered from Google as well and I am slightly disappointed with it. It is becoming dirty very fast and scuffing at comers and edges are becoming visible. I may have to replace this.

Onto the Pixel Watch

Well, as mentioned in the initial post, the battery life here is the problem and I still charge it around three times per day. I have had some updates and I thought this might cure things. But alas no.

It has also had some glitches with the use of NFC for payments and sometimes just doesn’t perform.

I also had problems adding my company card to the watch for payment and have had to contact my bank on each occasion. It crashed on me after an update and I had to research getting it running again as it had frozen on restarting screen. Got there eventually. It just seems a bit buggy. I have had Wear watches for a good few years now. Staring with a Motorola one and then a Huawei W1 and then the Fossil Gen 5. So, no stranger to them. This one just needs something that would make it more stable.

The strap design, for getting on and off is good and I have ordered some extra straps and can change them easily. The battery and the bugginess are the main issues. Will see how things go.

All these devices were purchased from the Google Store. https://store.google.com/gb/?hl=en-GB

Watch this space and we may be back soon, let us know what your thoughts are if you have dived into the Pixel train

I have just given my Mobile Phone Some Pie.

Posted on August 7, 2018 by tamsons

Android Pie Operating System

I must admit that my mobiles for a good number of years have all had a sweet tooth. Being named after desserts ranging from Éclair, my first venture, through incarnations of Marshmallow to Nougat and now Pie.

For those who have no idea what I am talking about, these are all incarnations of Android operating systems for mobile phones. Being a Google man for all mobile work this has always intrigued me, and I am usually waiting for the next version and the improvements that come with it.

Android has driven the mobile market and is now the most used operating system for mobile phones worldwide, taking Apple’s crown.

Nowadays we are all fixated and linked to our mobile devices, they feed us with so much information and in my case a business owner, they help me manage my day to day activities both private and business related.

Android has always given me the flexibility and customisation that I would like in a device. Every incarnation allows me to change and alter and get the device working exactly the way I want it to.

Collecting and accessing my emails and web-based file systems. Communicating through various mediums from text-based to video calls. As more of what we do pushes onto the cloud you can expect these devices to be, literally what they have been for a while now, your main computer system. Allowing the flexibly to work anywhere and carry out complex activities and not need to be tied to a desk environment.

Here is a link to some of the new features in Android P (Pie) from our friends at Android Central

https://www.androidcentral.com/pie

What mobile devices do you use and what operating system do they employ/ Do you see this as the way forward and the way we work changing to go more mobile?

Relaunch video for parent organisation

Posted on June 7, 2018 by tamsons

Check out the new video from our parent organisation. (Sorry for the bitable banners)

Chromebook Acer R11 Review

Posted on April 26, 2018 by tamsons

So it’s been a while and I thought I would start with my latest piece of kit. Chromebooks have been around for a while and haven’t captured a lot of the market in the UK. In the USA, however, they have been competing with Apple in the education market and have taken schools by storm as the students love the idea of a keyboard and the lightweight functionality of a Chromebook over an IPad.

There are various manufacturers of Chromebooks and I did a little research before I purchased my one. So what did I go for?

Acer R11 Chromebook

This is a relatively new Chromebook in their range and this allows it to run Android Apps from the Google Play Store, as well as the Chrome-based apps, from the web store. This appealed to me as I wanted something to replace my ageing Nexus 9 tablet as it seems that Google has decided to drop the tablet market and launched all their Pixel Books instead, which are rather prohibitively priced.

This particular Chromebook is lightweight and 11-inch screen makes it very clear and visible. It also has the lovely function of flipping 360 degrees to create an 11-inch tablet. So it ticked a lot of my boxes. Larger than I had been carrying around, but I was prepared to make that sacrifice.

Battery life claimed to be around 10 hours when charged as well. However, I am finding when fully charged it is telling me around 7 hours…. Slight discrepancy there Acer.

However after some initial problems when I received it, I finally got a working Chromebook and have been using it as my tablet replacement for a few months now. Boots up fast as all SSD drives. 4 GB of Ram and 32 GB of internal storage, the rest of the cloud. High relation screen and camera for video calls etc.

Here is the full spec: –

Processor: 1.6GHz quad-core Intel Celeron N3150 (quad-core, 3MB cache, up to 2.08GHz with Turbo Boost)
Graphics: Integrated Intel HD Graphics
Memory: 4GB DDR3L
Storage: 32GB
Screen: 11.6 HD, 1,366 x 768 touchscreen, LED-backlit IPS
Camera: 720p webcam
Wireless: 802.11ac (B/G/N) dual-band WiFi, Bluetooth 4.0
Ports: 1x USB 2.0, 1x USB 3.0, 1x HDMI with HDCP, 1x 3.5mm headphone jack, 1x SD card slot
Weight: 2.76lbs
Size: 11.57 x 8.03 x 0.76 inches (W x D x H)

It is Blue the one I got as you can see from the photos attached.

So how do I feel it has been going?

So far it has been good going and I have been able to do all I want on this device. It is fast enough and covers all my bases. The only faults are that the use of an emulator to run the Android Apps is sometimes very buggy and resizes the screen and crashes at times. I have wandered over to the web-based apps for so many things and they run marvellously on the Chromebook. It allows me to carry out all my online worm and to edit a document using the Google Apps suite and then save them to the cloud and access them at my desk and phone when I need to.

I haven’t outputted the display yet through the HDMI port, but I have cast it through a Chromecast and it works well. Chrome as an OS is adequate and easy to get to grips with. Automatically updates and keeps me on top of what is happening.

It connects to any Wi-Fi I have tied so far and does it fast. Speakers seem OK as well and can play audio nicely.

I think this is a good replacement for my Nexus 9 and will be happy to use this into the future.

Talking about the future.

Acer, after I purchased this, have launched a Chromebook Tablet. 10 inch. Again to compete in the Education market in the USA. However, it is making its way to the UK market in May time. So that will be one to watch. Will run Chrome OS and allow the use of Android apps as well.

Let me know what you think and do you think the age of Windows ruling devices is over?

What do you use and why?

I’ve Upgraded……..but which bit of tech?

Posted on January 9, 2017 by tamsons

I’ve upgraded

Christmas time always brings me some form of new tech, or at least I hope it does. Last year, yes it was last year already, I decided to put a money present to use by upgrading my Android wear. Now there is a lot of speculation about wearable and the lack of uptake etc. so read on and get my views on it and why I have stayed with it.

How it all began?

Well, I have covered this really in my blog about getting the LG G watch and using it to see if it could better my work and life tech experience. You can check it out here. This was always a first generation watch and was expensive when it first came out, but also rather limited in what it could do, still as per my blogs on the usage of it I found that it became part of my everyday activities and it was now something that when my watch strap broke on one occasion I felt I couldn’t function as well without it. So it became a part of how I handled my daily tech and all the emails and social media I deal with.

So why Upgrade?

I did, however, realise that it was limited and the next generation of devices was out there and when funding permitted I would upgrade to a more recent version of Android Wear and see what the new features would offer me. My son had told me he had researched and ordered the Huawei W1 watch. I had known about this watch but the price was very high when launched and not something I would invest in. However checking the deals around Christmas I found it at a reasonable price and purchased it. To the chants of you copied me, dad. (OH, well)

December excitement

I was lucky enough that the supplier delivered before Christmas and I have been using it for around 3 weeks now. I opened and set it up quickly and hence no unboxing video, but the photos show the impressive box and the kit inside. It felt like quality indeed.

Specifications

Here are the specs for the watch: –

Body	42x42x11.3mm
Build	Stainless Steel (Cold forged 316L) IP67 certified – dust and water resistant Water-resistant up to 1 metre and 30 minutes 18mm straps
Display	AMOLED capacitive touchscreen, 16M colours 1.4inch 400×400 pixels (286 ppi density) Multitouch: -Yes Sapphire crystal glass Always on screen
Platform	Android Wear OS
Chipset	Qualcomm MSM8926 Snapdragon 400
CPU	Quad Core 1.2Ghz Cortex – A7
GPU	Adreno 305
Memory	4Gb internal, 512Mb RAM
Sound	Vibration, MP3, WAV Ringtones Loudspeaker: – Yes
COMMS	WLAN 802.11 b/g Bluetooth V4.1, LE
Features	Accelerometer, gyro, heart rate, barometer Messaging: – SMS, Email, IM Fast Charging MP3 Player Photo Viewer Voice dial/ Commands
Battery	Li-Ion 300 mAh battery Talk Time: – 48 hours (mixed usage)
Misc.	Various strap options available on purchase.

These knock the first generation LG G watch into a cocked hat so my excitement is beyond bounds. I know I am a GEEK.

What do you get?

The box as you can see is amazing and reflects the top end price.

Inside this nice looking package was the following: –

Outer shell box with all the labels and tech details
Inner box with spring loaded flip open lid
“Timeless design, smart within”, as the tagline in the lid.
Top watch mounting padded shelf, Watch was fastened to this with cover on screen for protection, this was in the removable inner section and had two metal pins to remove shelf from box
Inner section now has a tab the lifts the small container holding the handbook and manual
Under this is the charger and charging cable and base, all in white.
The whole package felt of quality and the weight was quite substantial, even when empty.

I ordered the leather strap and wore this until my metal replacement arrived after Christmas. So now have two straps that are very easily changeable due to the small pins with pull sections allowing quick strap changes. Even this is a clever idea.

Easy strap removal pins

Usage

The watch had to be charged and, I have, to be honest, the claim of fast charging is amazing, it charges in no time at all. I then went through connecting it to my phone via Android Wear and this was painless and happened easily. I had disconnected my old LG G watch and asked it to forget it. Then paired up the new watch. All went well. The watch itself comes with 48 watch faces to choose from so no hunting initially for a new watch face, my LG had a rectangular face so now needed circular one. Some lovely build in options….

It works a treat and gives me the extra options of heart rate monitor and answering phones calls on the watch not even needing to remove my phone from my pocket. To be honest, I have only done this once so far at home, but it went well and I could hear the caller and they could hear me. Useful indeed. I and my phone were in different rooms.

The other thing is that this particular model is one that Android Wear have been using to create Android Wear 2 that is due to launch this year. The rumours say this will create much more functionality and allow you to do even more things. I am now a convert to using a smart watch and think that I will always use one unless the whole project gets dropped. I now glance at it every time an email or post comes in and can vet if it needs an instant response or can be dealt with later. I can mute my phone from my watch and even locate my phone from my watch. Open the camera on my phone and see it on my watch for photos etc. I am still finding all the things I can do but I feel this has been a great investment and look forward to the things I will find over the coming months and the upgrade to Android Wear 2 when it comes out.

Wearable tech what are your thoughts?

IoT’s, I don’t have any IoT’s do I?

Posted on November 9, 2016 by tamsons

IoT devices, do I have any?

Here is a newish term that has been getting brandished around the Internet for some time now. At first as a techie I may think, Institute of Technology devices, Oh, I don’t have any of these. However, I would be so wrong. So what are they and what does it stand for?

IoT’s or Internet of things devices are now all around us whether we like it or not. They are devices that require an IP address to access the network or Internet. I like to think of them as Internet on Technology.

Your mobiles and any tech wear that you have, card reader machines, cash points, smart TV’s Tablet computers and any smart home devices that you may own. Your car, security cameras, home thermostats, amoung other things, even ticket machines and some vending machines.

What does it mean?

It means that things have progressed along a road that had been predicted, but the faster broadband speeds and methods of connectivity have meant it is now a reality.

Let’s rewind a little, A few years ago we have a desktop PC and then maybe a laptop and at first they did not connect to the Internet at all. We then got dial up Internet and we all tentatively put our toes in the water that was the Internet. Well, from there speeds just got faster and faster and Mobile phones came along, then they became smart. This meant connecting to the Internet and using it as a resource to feed you constant information. This meant improving phone signal strength and so we got up to 4G with 5G on its way.

Other devices then came along and allowed us to stream content around our houses and cars, how great was all this connectivity. Well, it is amazing how far we have come in such a short time.

So what’s all the fuss about, surely this is great news?

The reason that these devices are in the news a lot today is that there are now hundreds of thousands of them, being made by well-known companies and also so not so well known but less expensive alternatives and they all connect to the Internet. Now, securing our stand alone network that had no Internet connection was easy, what you put into it was the only danger. Now that these devices are on the Internet all the time they are able to pull all sorts of data into your device and if it is connected to your network, then onto your network as well.

You would think that this was matter of the device being smart and you being able to configure all the settings and hence protecting all that is does. However, loopholes in the software on these devices, not them all, but some are causing the security world a massive headache and some of the attacks to systems that you have read about recently have been because the software on these devices is not well written and is very insecure. Hackers are catching onto the fact that the world has a massive amount of these types of devices and there are more switched on each day and they are targeting their weaknesses.

So really the question is, “When is a smart device not so smart?” when it runs badly written software that has security holes that you can drive a programming bus through.

Here are a few articles to give you some more information: –

http://www.csoonline.com/article/3119765/security/hackers-found-47-new-vulnerabilities-in-23-iot-devices-at-def-con.html

http://www.darkreading.com/vulnerabilities—threats/internet-of-things-contains-average-of-25-vulnerabilities-per-device/d/d-id/1297623

What are your thoughts about this and have you bought into any of these devices and are you using them. I have to admit I have some.

So much to report on, where to start……….?

Posted on August 30, 2016 by tamsons

So much to report!

Hi guys, I have so much to report on that I am writing this all inclusive blog post.

So, what are the main headlines then? Well, I have had so much that here are the areas I will touch on in this blog post.

Nexus 5X usage and how that is going
Nexus 9 revival and discovery
Android Beta Testing Nougat 7 and the final version, on the Nexus 9
Update on Android Wear from last year, how is that going then?

My everyday life

I am really letting you into my everyday life, my devices that sustain and support me as I go about my daily tasks from business to personal. How I interact with them and how they perform and allow me to do what I need to do or not as the case may be…

So where to start? Well, let’s start with my mobile phone, as we all have one and it ends up being our mainstay most of the time.

LG Nexus 5X

So, to recap I have been using the Nexus 5X for the last month or so and it was to replace my older Nexus 5 that was a tremendous phone and caused me little to no problems. The main thing about the Nexus 5X is the slimmer shape and the more up to date hardware and the fact that it today as I finish this article has updated to Android N (Version 7, Nougat). It has fingerprint launching and better camera etc.

So how has that been going?

A quick update is that the battery still drains very fast and when taking photos and running Bluetooth all the time it seems to drain even faster. I am hoping this will be much improved now I have updated to Android N. Which has better battery saving than ever before. It does have the USB C connection and fast charging so as long as you can access that or a power pack that I carry a lot, then it can be back up and running quite quickly. The camera on the rear is excellent and creates great photo shots. The only problem I have had with this so far was that after about a week of having the phone, the camera refused to focus on anything and made a clicking noise when trying to focus. A tad scary as I hadn’t dropped or miss-used it. I Googled it to see if anyone else had experienced this and found that many had. A simple restart cures it. So restarted and it corrected itself and it hasn’t raised its head again since.

Strange one that. I have put a slim Spigen case on my Nexus 5X and this has great grip and acts as a bumper to protect in case of a drop or bump. But all in all loving the phone and no issues other than the camera weirdness to report.

Nexus 9 Revival and Recovery

Yes, yes, yes. I know the Nexus 9 don’t go there device and all the bad reports I had posted. Well if you remember the last report I stated that I had stuck the Beta testing of Android 7 (Nougat) on it. Well, it seemed worse and everything was just confirming my fears that this device had missed the plot a lot and really needed to be avoided. I kept running it, however, as I am persistent if nothing else, I noted that the battery was running out very fast and I constantly had to recharge it and that the processor was running hot. This intrigued me and I installed a few apps to see what the processor was doing and why it was hot etc. I found it was running at 89% to 94% most of the time. Further checking revealed that the Facebook Messenger App was responsible for my battery dying and probably the processor usage. I uninstalled it and guess what happened? Go on have guess?

The processor went to normal and was hardly running and the battery lasts up to two days unless heavy use. Thanks a lot there Facebook. That won’t be going back on anytime soon. It is important to note there that this App runs on my mobile phone and has none of the above aspects there. So I can only assume that Facebook hasn’t optimised it for Android 7 yet. Which will now be interesting as my phone has just updated?

So, the tablet was behaving a lot better, still slightly unstable with some things, but remember that I was running a Beta version of Android 7. The good news is because I was enrolled on the Beta programme I have now been fully upgraded to the finished version of Android 7. The tablet has improved again with the apps being much more stable and the tablet being more responsive. Some Android 7 features won’t work with some Apps but that is the Apps suppliers needing to get their apps updated. This will come. So I am slightly more positive and happier with my N9 than I have been for a while. Time will tell, though.

Android wear

Well, only a short update here. I am still wearing my LG G Watch that I got last year and have only needed to replace the strap as the original failed on me. Easily done though and it is performing well apart from the following: –

Charging when it sits on the docking station. Sometimes does not charge overnight and I find it has not been pushed in fully or has just not done it?
I have replaced the charging cable and repositioned the charging base to try and help and I still get the fear that it won’t charge overnight.

Other than this it is a great piece of kit and I missed it when I had no strap until my new one arrived and was fitted. It is so convenient for all sorts of apps that allow walking info and all messages coming in to be quickly reviewed. The phone can be muted from the watch and this saves taking it out my pocket in my jacket. Talking and sending a text quickly from the watch is another great feature. No, it is well worth a look and I think I will be looking at the next generation of these devices to see what they are building into them as it can only improve and get better.

Desktop PC

Thought I would just pop this in at the bottom, I still haven’t gone up to Windows 10 as there still seem to be some major issues floating around with it.

I hope that gives you a flavour of my devices and how they are developing and improving with updates and patches etc.

What are you using and how do you use them? For business, pleasure or both?

Final Nexus 9 Post………..do not pass here!

Posted on December 10, 2015 by tamsons

I thought it was time I updated you guys on the use of my Nexus 9.

I am all for Google and their Nexus range of products, my Nexus 5 is one, if not the best phone I have used. The Nexus 7 2013 version tablet I had was excellent with superb battery life and did everything and more than I needed it to do.

However, as previously mentioned, I purchased the Nexus 9 and gave you some tasters in my previous two posts.

I have now been using it for an extended period and here is my last summary for you to look over.

Pros

Larger screen
Faster processing
Easier to type and handle and view information

Cons

Battery life is just not good, less than a few hours of constant usage and it is down by 40 percent or less. The main culprit it tells me is the screen. I have it set to automatic brightness and the slider at about a third. Not good, as my Nexus 7 lasted for two days, yes you read that correctly two days.

The Nexus 9 seems to load slowly and then the screen periodically freezes and seems to be performing some task in the background as all the hardware then freezes. Power button won’t even switch it off unless you hold it in for a prolonged period.

To summarise it, I would not recommend purchasing the Nexus 9 as it just does to live up to what it claims and as a business owner that uses it constantly for communication and work, it is just not doing what I would like in a manner that makes it a piece of hardware I can recommend…..

Google, if you are reading this you need to sharpen your game here and get a tablet out there that people will be happier with and that can take off with business users as well as the general public. A sad day for my Google and Android revolution……………

What are your thoughts?

Hands on with the Nexus 9 Tablet

Posted on November 3, 2015 by tamsons

Nexus 9 Review

Have now been using the Nexus 9 for a few weeks now and it was to replace my Nexus 7 2013 model.
First impressions is that it is obviously larger with the 8.9 inch screen. I got the 16 GB model the same Storage I used in the Nexus 7. No issues there. Speed seems OK and it upgraded itself within a day of getting it to Marshmallow the latest version of Android.

Here are the specs for the Nexus 9

Display 8.9inch screen

Resolution 2048 X 1536 pixels, 288 pixels per inch (PPI)

Storage 16GB

Processor 2.3 GHz

Ram 2 GB

Rear camera 8-megapixel, flash – yes

Front Camera 1.6 – megapixel

OS Marshmallow

Battery Capacity 6700mAh

Wi-Fi 802.11 a/b/g/n/ac

Weight 425g

So how does it compare with all my daily work tasks?

I use my Nexus every day for work tasks and handle all my social media feeds and emails. As well as typing up documents and accessing the cloud and Internet. I mean I REALLY use it from morning until night it is at my side and always on hand for all the various activities that I do throughout my working and leisure day.

The Nexus 7 handled all this and I never had an issue with performance and battery life. I do run a good number of apps and have multiple desktops. Which is why I find using a tablet computer so useful.
The Nexus 9 has handled all the work loading, but the main things that are different are: –

Battery life is less than good. It lasts less than a day, where my Nexus 7 lasted up to two days. The screen being larger seems to burn all the battery power. I have drained it down and recharged it to try and recondition the battery. It hasn’t helped. I find myself charging it during the day and every night. This is not so good and some online trawling of the net suggests that others are finding a similar thing. The upgrade to Marshmallow was supposed to help this but in fact I have noticed no improvement.
The screen sometimes also is sluggish and doesn’t respond. Not sure what is causing this.
It is larger to carry but the pay-out is the better display and larger screen to display data and show clients what I want them to see.
It also has no QI charging, which I got into with my Nexus 7. Place it on a pad and off it goes and charges up, no fiddling with connectors anymore. Then they drop it. No fast charge either. Which I did not have with my Nexus 7 but hoped it might be a standard for Nexus devices. But seemingly not with HTC as they produced the Nexus 9 and my Nexus 7 was ASUS. Come on Google get it together.

I am going to continue using it and see how things go. If a cure or fix comes out for the battery life this would be great. So Google if you are reading this what you are up to and what can be done? Get in contact.

What about you guys?

How do you go mobile as they say and is the move to Phablet phones taking away the market for tablet computers? The sales statistics suggest that the sales of tablets has dropped due to phones becoming larger and I have met a few associates who have gotten rid of their tablet computers as their phones are large enough for them to do all they want to do.

What do you use and how is it performing?

Comment below and let us know.

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